FAQs

faqs

Got Questions? Here we provided you a variety of insight to help you navigate KUVINNs true purpose. See something we missed or should emphasis, let us know.

Yes, our platform is free for all sports entities that qualify. Please check our Entities page to make sure KUVINN is for you. 

We provide two membership levels that deliver built-in services to help your profile shine. Click on the Membership tab to find out more. 

Once our company is profitable, we intend to give back by sponsoring individuals, teams, and events in local communities everywhere. 100% of site memberships, sponsorship, services, and marketplace transaction fees will go directly to financing our operational costs and supporting our race team.

Our platform is continually evolving and ever-changing. Please check our features page to learn more about updates, and refresh your screen often!

That’s right! You will never see a Google Ad on our website. Our advertisers are hand-picked by our marketing team and must meet our qualifications. Advertisers come in the form of sponsors of either our website or our racing team. 

We monitor our site 24/7. We are always on the lookout for fake profiles, artificial traffic, and malicious activity. We rely on our users to report any abuse and aim to keep members safe. 

Our blog will provide an in-depth look at some of the most renowned athletes, teams, and events in the sport of endurance. Our featured authors will bring you interesting topics and re-post other articles that we feel are important. New blog posts will be made frequently as we gain momentum. 

At KUVINN, we do our best to provide a safe environment for our online community. In order to preserve the integrity of our online community and as the provider of the service, we reserve the right to temporarily or permanently suspend any account for conduct we find inappropriate or harmful. To be clear, we will not tolerate harassment or hateful conduct from users on our website. Please report misconduct if you experience or see it. Please see our code of conduct page to learn more about our guidelines. 

We will be making updates frequently as we roll out our site. Refresh your screen and clear your cache often to realize these changes. You will be notified of app updates after we launch our app. 

Our SSL certificate protects the data going to and from your profile — from personal info to credit card numbers — making it impossible for hackers to read it. We take protecting your data seriously, so rest assured you are in good hands. 

We collect your data when you create a profile. We also collect information contained in the messages you send through our Platform. To be clear, though, we do not share your information with anybody! We do not sell your personal data to third-party service providers such as cloud storage providers or other IT service providers. We do not share your information with our business partners, sponsors, analytics, or search engine providers. We may share your information with law enforcement agencies, public authorities, or government bodies as required by law.

We are a small start-up company based in Golden, Colorado. At this time, we do not provide phone support, but we will get back to you as quickly as possible if you reach out to us online. 

Our site is not for everyone. You must be one of our endurance sports entities such as an athlete, team, event, venue or other who works in the endurance sports industry. Please see Entities page to learn more. 

We will not tolerate any fake or artificial identities. Such activity will be noted, and the profile will be removed from our platform immediately.  We rely on our user base to report any malicious activity.

You will be prompted to enter your credit card information for memberships, services, sponsorships, or marketplace purchases. Your credit card number will never be saved on our servers. Protecting you from unwanted access to your credit card information and any virtual breaches is a top priority. 

You will have the option to switch to stealth mode anytime by moving the button on the footer. This is the best option for viewing at night. Enjoy! 

Yes, you can use the platform to search for athletes to train with, meet, network with, and even date! You can easily display your status on your details page. We also offer a dating profile add-on for an additional fee. Click on Date An Athlete in our footer for more details.  

We are always looking for ways to make the platform better, so please let us know if you feel we need to add or change something. 

This tab works only when you are logged into your profile. Otherwise, it is hidden. When you click on the tab, a post section will slide down enabling you to select and post elements to your wall. All user wall posts automatically populate to the activity feed to share with our community.  

Our site is multilingual and built for a global community. You have the option to switch language preference at any time. Our default language is English. 

Our goal is to provide you an athlete-driven community, user-friendly dashboard, and visual experience, unlike any other social media platform. KUVINN is designed for the Endurance Sports Industry only.

Our platform is designed to help complement your current internet presence or to be an additional exposure page. To provide you tools that enable you to craft a stunning profile to help you promote yourself and gain sponsorship. 

Our messaging system works like email. We are currently working on a new live chat feature to connect or community in real-time, much like Messenger.

Your wall is a place for you to share your ideas about your sport. Think of your profile as a canvas. It’s not about how often you post, but what you display. You can edit your wall easily and as often as you like. Please note that no non-endurance sports-related content will be allowed. 

You will find an arrow icon at the upper right-hand corner of every post. This allows you to hide yourself as the author. The same option works with the edit icon in the lower right-hand corner. This enables you to keep your wall neat and clutter-free.

We accept Pay Pal, Venmo, Visa, Master Card, Discover, and American Express. You will have an opportunity to select your payment option at check out. For security reasons, we do not store credit card numbers or data. We do this to protect you from unwanted hackers and breaches. You will have to enter your credit card info every time you make a purchase on KUVINN. It’s safe, secure, and smart. 

If you are a student-athlete, please be advised on what you are allowed to display and what you can request through sponsorship. Check with your coach to make sure you do not accept any compensation that would jeopardize your eligibility or scholarship.  

This section allows you to publish your biography and any sports-related history. Not good with words? Then allow us to write your biography for you. Our compelling content writers will design a great story around your accomplishments and journey as an athlete. You can hire one of our content writers under our services page. 

This is a great place to share more photos, videos, and featured projects. Think of your featured projects as a platform similar to a blog. It allows you to publish your own articles and content, all self-contained within your profile.  

Feel free to upload any action photos to your wall. We will occasionally pull images to highlight on our site. We will always ask for permission before using your image. If you feel your image is being used without your consent, please reach out to us and we will amend any errors. 

Our official racing team will be selected and curated from athletes on KUVINN. We do not accept applications. All team members will be handpicked and vetted by our marketing team.  The team is designed to promote the KUVINN brand and mission. New team members will be announced here on KUVINN and via our Twitter Feed. See Racing Team page to learn more. 

In an effort to support our users and the endurance sports industry, we welcome all forms of backers. Our users embody the spirit of athletics, sports, and lifestyle. Backers are crucial to providing additional financial support to our users that allows them to travel to races, buy equipment, and hire coaches. See our user’s sponsorship section on specific profiles to learn how you can get involved.  

Our Marketplace is unique. Unlike free marketplaces, ours is a paid service utilized solely by our members. Those who choose to advertise in our marketplace will have an opportunity to gain invaluable exposure. Find the purchase button under “Marketplace” on our Services page.

Make sure to upload images that is lager than 1350 px wide, and 350 px tall. Feel free to crop or style out your image before uploading it. Try befunky.com – Photo editing and graphic design made for everyone. 

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We will never hide, mislead, or flagrantly use your personal data for our own financial gain. Unlike the data breaches that occur on Facebook, Twitter, and YouTube, you will never have to worry about your personal data being abused on this website. See our Privacy Policy page to gain more insight.

We are all fans. If you are a user and like what someone is doing, then “fan” them. Our platform is intended for networking and to help inspire others who share common interests. 

Sponsorship and support comes in all guises and forms. One of the sole purposes of KUVINN is to enable you, “the user,” to compose an amazing sponsorship proposal that grants you backers. Not everyone warrants an agent, so KUVINN is a great alternative to gathering sponsorship, support, and leveraging networking opportunities. See other users’ sponsorship sections to get ideas or hire us to write a sponsorship proposal for you. 

Your details section enables you to share more specific details about yourself. You can also post your status and other interests. It’s a great way to identify others and share your intentions and a little bit about yourself. Remember, your name, country, sport, and domain will appear on your cover next to your Avatar. 

Feel free to upload any action videos to your wall. We occasionally pull videos to showcase on our site. We will always get permission before using video content. If you feel your video is being used without your consent, please reach out to us and we will make things right. 

Our events page will serve as a place for you to find top endurance sporting events around the world. Events will be selected by our marketing team, and our events calendar will be updated frequently. We will also support and promote local events, and those that we endorse will receive worldwide exposure. 

When backing one of our users or projects, you will be charged a small transaction fee at check out. Transaction fees go directly back to financing our operational costs and our racing team here at KUVINN. 

We tend to pull images from the internet and Facebook. In addition, we use free images provided by Pexels and Unsplash. If you see your image being used without your consent, please reach out to us and we will make it right.

Our blog will be an in-depth look at some of the most renowned athletes, teams, and events in endurance sports. A collection of popular articles and videos by Astana Rebel, FloTrack, SweatElite, Global Cycling Network, and many more will be available. 

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

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