Faq's

Got Questions? Here we provided you a variety of insight to help you navigate kuvinn's true purpose. See something we missed or should emphasis, let us know.

This Policy may be updated from time to time. The date and nature of changes made will be listed below.

27 January 2021

Is it free?

Yes, our platform is free for all sports entities that qualify. Please check our entities page to make sure kuvinn is for you. All we ask is you give us a shoutout on social and make a small donation to our racing team. 

No Google Ad's

That’s right! You will never see a Google Ad on our website. Our advertisers are hand-picked by our marketing team and must meet our qualifications. Advertisers come in the form of sponsors of either our website or our racing program. 

Giving back

Once our company is profitable, we intend to give back by sponsoring individuals, teams, and events in local communities everywhere. 100% of our site revenue will go directly to financing our operational costs, sponsoring entities, and supporting our race program.

Features

Our platform is continually evolving and ever-changing. Please check our features page to learn more about updates, and refresh your screen often!

Entities

Our site is not for everyone. You must be one of our endurance sports entities such as an athlete, team, event, venue or other who works in the endurance sports industry. Please see entities page to learn more. 

Purpose

Our platform is designed to help complement your current internet presence or to be an additional exposure page. To provide you tools that enable you to craft a stunning profile to help you promote yourself and gain sponsorship or backers. 

User Experience

Our goal is to provide you an athlete-driven community, a user-friendly dashboard, and a visual experience, unlike any other social media platform. Kuvinn is designed for the endurance sports industry only.

Updates

We will be making updates frequently as we roll out our site. Refresh your screen and clear your cache often to realize these changes. You will be notified of app updates after we launch our app.

Dating

Yes, you can use the platform to search for athletes to train with, meet, network with, and even date! You can easily display your status on your details page. We also offer a dating profile add-on for an additional fee. Click on date an athlete to get more details. 

Messaging

Our real-time messaging system works a lot like messenger. We are currently working on new communication features to help connect our community even more. Stay tuned. 

Posts

Your wall is a place for you to share your ideas about your sport. Think of your profile as a canvas. It’s not about how often you post, but what you display. You can edit your wall easily and as often as you like. Please note that non-endurance sports-related content will not be allowed. 

Photos

Feel free to upload any action photos to your wall. We will occasionally pull images to highlight on our site. We will always ask for permission before using your image. If you feel your image is being used without your consent, please reach out to us and we will amend any errors.

Videos

Feel free to upload any action videos to your wall. We occasionally pull videos to showcase on our site. We will always get permission before using video content. If you feel your video is being used without your consent, please reach out to us and we will make things right. 

Fans

We are all fans. If you are a user and like what someone is doing, then “fan” them. Our platform is intended for networking and to help inspire others who share common interests. 

Backers

In an effort to support our users and the endurance sports industry, we welcome all forms of backers. Our users embody the spirit of athletics, sports, and lifestyle. Backers are crucial to providing additional financial support to our users that allows them to travel to races, buy equipment, and hire coaches. Feel free to back any of our users by seeing their profile “I accept” options. See how easy it is to support any athlete, team, event, or venue in the World. 

Sponsorship

Sponsorship and support comes in all guises and forms. One of the sole purposes of kuvinn is to enable you, “the user,” to compose an amazing sponsorship proposal that grants you, sponsors, and backers. Not everyone warrants an agent, so kuvinn is a great alternative to gathering support, and leveraging networking opportunities. See other users’ sponsorship sections to get ideas. 

Overview

This section enables you to share more specific details about yourself. You can also post your status and other interests. It’s a great way to identify others and share your intentions and a little bit about yourself. 

History

This section allows you to publish your biography and any sports-related history. Not good with words? Then allow us to write your biography for you. Our compelling content writers will design a great story around your accomplishments and journey as an athlete. You can hire one of our content writers under our services page. 

Events

Our events page will serve as a place for you to find top endurance sporting events around the world. Events will be selected by our marketing team, and our events calendar will be updated frequently. 

Profile Cover

Make sure to upload images that are larger than 1300 px wide, and 225 px tall or larger. Feel free to crop or style out your image before uploading it. Try befunky.com or canva.com – photo editing and graphic design made for everyone. Both are great design resources. 

Payments

We accept Visa, Master Card, Discover, and American Express via Stripe. For security reasons, we do not store credit card numbers or data. We do this to protect you from unwanted hackers and breaches. You will have to enter your credit card info every time you make a purchase on kuvinn. It’s safe, secure, and smart. 

Credit Cards

You will be prompted to enter your credit card information for sponsorships, services, or other purchases. Your credit card number will never be saved on our servers. Protecting you from unwanted access to your credit card information and any virtual breaches is a top priority. 

Personal Data

We collect your data when you create a profile. We also collect information contained in the messages you send through our platform. To be clear, though, we do not share your information with anybody! We do not sell your personal data to third-party service providers such as cloud storage providers or other IT service providers. We do not share your information with our business partners, sponsors, analytics, or search engine providers. We may share your information with law enforcement agencies, public authorities, or government bodies as required by law.

Transparency

We will never hide, mislead, or flagrantly use your personal data for our own financial gain. Unlike the data breaches that occur on facebook, twitter, and youtube, you will never have to worry about your personal data being abused on this website. See our Privacy Policy page to gain more insight.

Blog

Our blog will provide an in-depth look at some of the most renowned athletes, teams, and events in the sport of endurance. Our featured authors will bring you interesting topics and re-post other articles that we feel are important. New blog posts will be made frequently as we gain momentum. 

NCAA

If you are a student-athlete, please be advised on what you are allowed to display and what you can request through sponsorship. Check with your coach to make sure you do not accept any compensation that would jeopardize your eligibility or scholarship.  

Racing Team

Our official racing team will be selected and curated from athletes on kuvinn. We do not accept applications. All team members will be handpicked and vetted by our marketing team.  The team is designed to promote the kuvinn brand and mission. New team members will be announced here on kuvinn and via our twitter feed. See racing team page to learn more. 

Support

We are a small start-up company based in Denver, Colorado. At this time, we do not provide phone support, but we will get back to you as quickly as possible if you reach out to us online. 

Monitoring

We monitor our site 24/7. We are always on the lookout for fake profiles, artificial traffic, and malicious activity. We rely on our users to report any abuse and aim to keep members safe. 

Harassment

At kuvinn, we do our best to provide a safe environment for our online community. In order to preserve the integrity of our online community and as the provider of the service, we reserve the right to temporarily or permanently suspend any account for conduct we find inappropriate or harmful. To be clear, we will not tolerate harassment or hateful conduct from users on our website. Please report misconduct if you experience or see it. Please see our code of conduct and guidelines to learn more.

Security

Our SSL certificate protects the data going to and from your profile — from personal info to credit card numbers — making it impossible for hackers to read it. We take protecting your data seriously, so rest assured you are in good hands. 

Fake Accounts

We will not tolerate any fake or artificial identities. Such activity will be noted, and the profile will be removed from our platform immediately.  We rely on our user base to report any malicious activity.

Feedback

We are always looking for ways to make the platform better, so please let us know if you feel we need to add or change something. 

Credits

We tend to pull images from the internet. In addition, we use free images provided by Pexels and Unsplash. If you see your image being used without your consent, please reach out to us and we will make it right.

Password

Make sure to use a strong password when registering an account. Use lastpass.com to generate a strong password if needed. Be sure to update your password occasionally.  

I Accept

In the back now section of your profile. Put the payment methods you accept. For example you can put PayPal, Cashapp, Venmo, Zelle, or Facebook Pay. Backer payments are made directly to you. 

Username

Use your name if it’s available or we recommend an url that you have used on other platforms. This will help create identity consistency.

Report

We rely on our users to report any activity that is inappropriate. You will see this option under posts, etc. If you feel a user is posting inappropriate content please use this option to notify us. 

Block

You have an option to block any user. This option can be found on user’s profile. This action will remove users from your connections and send a report to the admin. Multiple blocks can lead to suspension. 

Suspension

In some cases, we will suspend your account if you have been reported by other users. Please make sure you are following our code of conduct, privacy policy, and guidelines. All suspended accounts are reviewed by our team and can be re-activated based on the circumstances.